Hampshire, UK
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Frequently Asked Questions
Can’t find what you’re looking for? Send us a message using the form above.
We aim to respond to all emails within one business day. During busy periods it may take slightly longer, but we always get back to every enquiry.
Yes! Once your order is dispatched you’ll receive a confirmation email with your tracking details. If you haven’t received it, check your spam folder or contact us.
We accept returns within 30 days of purchase, provided items are in their original condition and packaging. Get in touch and we’ll guide you through the process.
Yes — we offer click & collect from our Hayling Island store, as well as local delivery options. Contact us directly to arrange this for your order.
We’re sorry about that! Please email or call us with your order number and a photo of what you received and we’ll sort it out right away at no cost to you.
Absolutely — we love working with trade and bulk buyers. Get in touch via email or phone and we’ll put together a custom quote for you.